MTA13 - Crisis Management Présentiel
Dernière mise à jour : 24/03/2026
Langue de la formation : Anglais/English
Secteurs : Compagnie Aérienne/Airline, Exploitants aéroportuaires/Airport operator
Thèmes : Business, Management, Finance/Business, Management, Finance, Opérations aériennes/Aviation operations
Public : Cadres / Executives, Managers / Managers
Public visé
This course addresses all current and future airport or airline company managers.
Responsable de stage
Vincent VIMARD
Mail de contact
Durée pédagogique réelle
30 h
Résumé
This course focus on communication strategy to be developed in the first hours and days following a major air accident.
Objectifs de la formation
After completing this course, you will know how to respond to a crisis linked to a major event involving stakeholders of the international aviation community.
Description
- Introduction to accident crisis management & communication.
- The Media and aircraft accidents / major incidents.
- An aircraft accident: The carrier's roles and responsibilities to manage the “consequences”.
- The role of an “emergency service company".
- The role of the Insurer : how does an insurer rate the safety of a company ?
- The airport : How does an airport prepare itself to cope with a “crisis” ?
- The investigation into the causes of the accident : the investigation Authority.
- Air transport safety: progress over the years.
- The role of the manufacturer : how does a manufacturer constantly improve the safety of its aircraft ?
Methods : lectures, visit of a crisis management center and case study