AM13 - Ground Handling (Airport Management) Présentiel
Dernière mise à jour : 24/03/2026
Langue/Language : Anglais/English
Secteurs/Sectors : Autorités de l'Aviation Civile/CAA Civil Aviation Authority, Avionneurs, Industriels/Aircraft manufacturer & industry, Compagnie Aérienne/Airline, Exploitants aéroportuaires/Airport operator
Thèmes/Topics : Réglementation et navigabilité/Reglementation and airworthiness
Public : Cadres / Executives, Managers / Managers, Techniciens / Technicians
Public visé/Target audience
This course is intended for all current and future airport managers, and any person from consulting or service provider companies addressing the airport sector.
Responsable de stage/Internship supervisor
Vincent VIMARD / Michel RAGOT
Mail de contact/Contact email
Durée pédagogique réelle/Actual teaching time
30 h
Résumé/Summary
Understand the functions and activities of ground handlers in order to assess the performance of a ground handling activity.
Objectifs de la formation
After completing this course, you will be able to:
- Describe the functions, activities and services of ground handlers and the relationship with the airlines and the airport authorities.
- Explain the organization of the market and to describe which are the main actors of this market
- Evaluate the quality of service and socio-economical impact of ground handling, and the competition in this field.
Prérequis
Being familiar with the airport sector
LEVEL OF ENGLISH:
TOEIC: 850 for 2-skill test; 785 for 4-skill test
IELTS: 6
Description
- Basics of ground handling.
- IATA Documents: AHM and SGHA – Negotiation.
- Passenger, cargo and aircraft handling.
- Social and Economic approaches.
- Ramp Handling.
- Event management
- The future of ground handling
Evaluation des apprentissage/Assessment of learning : Oui
Points forts/Key strengths
- Lecturers from the industry (AviaPartner, Group Europe Handling, CSAE)
- Case study
- Alternate sequences of theory and exercises